How long does a customer have to request a re-inspection for free after a failure?

A customer has 60 days to request a re-inspection for free after a failure. This timeframe is established to ensure that customers have ample opportunity to address issues identified during the initial inspection without incurring additional charges for the inspection process. By allowing this period, the state supports vehicle owners in maintaining their vehicles in safe operating condition and promotes compliance with safety regulations.

Providing a 60-day window strikes a balance between giving the customer sufficient time to make necessary repairs while also encouraging prompt action to rectify deficiencies that could pose safety risks on the road. This policy reflects a commitment to vehicle safety and consumer rights in North Carolina.